Terms of service

Last updated: 17 July 2026

These Terms of Service govern access to geergoods.shop and purchases made from Geer Goods.

By using the Website or placing an order, you agree to these Terms.

Nothing in these Terms excludes or limits a mandatory consumer right that cannot legally be excluded or limited.

1. Business Information

Geer Goods is the trading name of Lewis Christopher Lee Parker, a sole trader established in England, United Kingdom.

Business trading name: Geer Goods

Owner: Lewis Christopher Lee Parker

Business status: Sole Trader

Principal business address:

8 Ffordd Gwynno
Pontypridd
Rhondda Cynon Taf
CF38 2TR
United Kingdom

Email: info@geergoods.shop

US Customer Support: +1 (206) 419-2015

UK Customer Support and Administrative Office: +44 7529 436672

Geer Goods is not a limited company.

The principal business address is not a retail shop or general return counter.

2. Markets

We currently accept eligible orders for delivery within:

• The contiguous United States.
• Australia.
• The United Kingdom.

Availability may vary according to:

• Product.
• Delivery address.
• Fulfilment location.
• Market settings.
• Legal restrictions.
• Stock availability.

An order may be refused where the delivery destination is not supported.

3. Product Status and Third-Party Brands

Geer Goods sells selected refurbished third-party branded products, compatible accessories, and products offered under the Geer Goods brand.

Product condition, included accessories, cosmetic grade, and material limitations will be stated on the relevant product page.

Unless expressly stated, Geer Goods is not affiliated with, authorised by, sponsored by, or endorsed by the manufacturer or owner of a third-party brand.

Third-party trademarks, logos, and product names remain the property of their respective owners and are used for product identification.

4. Product Information

We take reasonable steps to ensure that product descriptions, images, specifications, prices, availability, and condition information are accurate.

Display colours and appearance may vary according to:

• Screen settings.
• Lighting.
• Product condition.
• Refurbishment grade.
• Normal manufacturing differences.

A refurbished product may have minor cosmetic signs consistent with the grade disclosed on the product page.

Material product information will be made available before purchase.

5. Order Process

When a customer submits an order, the customer makes an offer to purchase the selected products.

We will normally send an email acknowledging receipt of the order.

The acknowledgement is not necessarily acceptance.

A binding contract is formed when we accept the order for fulfilment or dispatch.

We may decline or cancel an order where:

• A product is unavailable.
• A delivery address is unsupported.
• Payment is declined.
• An obvious pricing or listing error occurred.
• We reasonably suspect fraud or unlawful activity.
• A legal or regulatory restriction applies.
• We cannot fulfil the order as described.

If payment has been collected for an order we cannot accept, we will issue a full refund to the original payment method without undue delay.

6. Prices and Currency

Prices are normally displayed according to the selected market:

United States

Prices are displayed in United States Dollars.

Applicable sales tax may be calculated and displayed at checkout where required.

A US$3.99 standard shipping charge applies to eligible contiguous United States orders.

Australia

Prices are displayed in Australian Dollars.

Where applicable, displayed consumer prices include Australian Goods and Services Tax.

Standard delivery to eligible Australian addresses is free.

United Kingdom

Prices are displayed in Pounds Sterling.

Standard delivery to eligible United Kingdom addresses is free.

Geer Goods is not currently registered for United Kingdom VAT. Geer Goods therefore does not separately charge or itemise United Kingdom VAT on customer invoices.

The total amount payable to Geer Goods will be displayed before the order is submitted.

The United Kingdom VAT statement will be updated if our registration status or applicable tax treatment changes.

7. Import Charges

Where an order crosses an international border, any material customer-facing tax, import, or duty arrangement will be disclosed before purchase.

United Kingdom orders are arranged so that customers are not required to pay an undisclosed import VAT, customs duty, or carrier handling charge to receive the goods.

A customer should contact us before paying an unexpected charge that was not disclosed before purchase.

8. Payment

Available payment methods are displayed at checkout and may include:

• Visa.
• Mastercard.
• American Express.
• Discover.
• Diners Club.

Payments are processed securely through Shopify Payments or another provider displayed at checkout.

A payment may be authorised and charged at the time the order is placed or shortly afterwards.

We do not directly store complete payment card information on our own servers.

9. Pricing Errors

If we identify an obvious pricing error before accepting an order, we may:

• Contact the customer and offer the opportunity to proceed at the correct price; or
• Cancel the order.

We will not charge a higher price without express agreement.

If payment has already been collected for a cancelled order, the payment will be refunded to the original payment method without undue delay.

10. Promotions

Promotional offers may include specific:

• Dates.
• Product restrictions.
• Market restrictions.
• Minimum order values.
• Usage limits.
• Combination restrictions.

Material conditions will be disclosed with the offer.

A promotion does not affect statutory consumer rights.

11. Delivery

Delivery arrangements are set out in our Shipping Policy.

Estimated delivery periods are not guaranteed dates unless expressly confirmed as guaranteed.

Risk of accidental loss or damage passes to the customer when the goods are delivered to:

• The customer.
• A person identified by the customer.
• A safe place expressly authorised by the customer, where permitted.

Risk does not pass merely because a carrier records a delivery if the goods were not delivered to the customer or an authorised recipient or location.

Title to the goods passes when we have received full payment, subject to applicable law.

12. Delivery Address

The customer must provide an accurate and complete delivery address.

Customers should contact us promptly if a correction is required.

We will attempt to correct an address before dispatch but cannot guarantee that a change will be possible after fulfilment begins.

13. Cancellation Before Dispatch

Customers may request cancellation before dispatch.

Requests submitted within 15 minutes of order placement have the best chance of being completed before fulfilment begins.

This is an operational period only.

It does not limit any statutory cancellation right available to a United Kingdom consumer.

If an order cannot be stopped before dispatch, the customer may use the applicable return procedure after delivery.

14. Returns and Refunds

Returns, cancellations, and refunds are governed by our Return & Refund Policy.

Our voluntary 30-day return period begins on the date the order is delivered.

United Kingdom consumers may also have a statutory right to notify us of cancellation within 14 calendar days after delivery and return the goods within a further 14 calendar days.

Nothing in these Terms limits:

• United Kingdom statutory cancellation rights.
• United Kingdom rights concerning faulty goods.
• Australian Consumer Law guarantees.
• Applicable United States consumer rights.
• Any other mandatory consumer protection.

15. Commercial Warranty

A commercial warranty applies only where expressly stated on the relevant product page or in a written warranty document supplied before purchase.

Where a warranty is offered, the applicable information should identify:

• The warrantor.
• The coverage period.
• Covered faults.
• Material exclusions.
• The claim procedure.

A commercial warranty is additional to applicable statutory rights.

16. Customer Accounts

Where customer accounts are available, the customer is responsible for:

• Providing accurate information.
• Keeping login credentials confidential.
• Restricting unauthorised access.
• Notifying us of suspected account misuse.

We may suspend an account where reasonably necessary to address:

• Fraud.
• Security risk.
• Abuse.
• Unlawful activity.
• A material breach of these Terms.

17. Acceptable Use

The Website may be used only for lawful personal or business purchasing purposes.

Users must not:

• Breach applicable law.
• Attempt unauthorised access.
• Interfere with Website security.
• Introduce malicious software.
• Use the Website for fraud.
• Place orders using stolen payment information.
• Send spam.
• Misrepresent identity.
• Scrape or extract Website content for unauthorised commercial exploitation.
• Place excessive automated requests that impair the Website.
• Reproduce protected Website content without permission.

General-purpose public search engines may access publicly available pages in accordance with applicable Website instructions.

18. Intellectual Property

Website content, including text, graphics, photographs, logos, layout, design, and software, is owned by or licensed to Geer Goods except where third-party ownership is identified.

Content may not be reproduced, distributed, republished, modified, or commercially exploited without prior permission, except where permitted by law.

Third-party trademarks remain the property of their respective owners.

19. Reviews and User Content

Where a customer submits a review, image, comment, or other content, the customer confirms that:

• The content is based on a genuine experience.
• The content is not unlawful.
• The content does not infringe another person’s rights.
• The content does not contain malicious code.
• The customer has permission to submit any included image or material.

We may moderate or remove content where reasonably necessary for legal, security, privacy, or authenticity reasons.

We will not knowingly alter a review to misrepresent the customer’s opinion.

20. Website Availability

We aim to keep the Website available and accurate but do not guarantee uninterrupted access.

We may temporarily suspend or restrict access for:

• Maintenance.
• Security.
• Technical problems.
• Legal requirements.
• Events outside our reasonable control.

This section does not affect rights connected with an accepted order.

21. Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Breach of a mandatory statutory consumer right.
• Defective products where liability cannot be excluded.
• Any other liability that cannot legally be excluded or limited.

Subject to the paragraph above and to applicable law, we are not responsible for losses that:

• Were not reasonably foreseeable when the contract was formed.
• Result from misuse of a product contrary to instructions.
• Result from unauthorised modification.
• Are business losses arising from a consumer purchase.

Where a customer purchases as a consumer, these Terms do not exclude remedies available under applicable consumer law.

22. Events Outside Our Reasonable Control

We are not responsible for delay caused by an event outside our reasonable control.

Examples may include:

• Severe weather.
• Natural disaster.
• Carrier disruption.
• Industrial action.
• Government action.
• Customs disruption.
• Network outage.
• Cybersecurity incident.
• Public emergency.

We will take reasonable steps to reduce the effect of the event and communicate a material delay where practicable.

Mandatory cancellation and refund rights remain unaffected.

23. Complaints

To submit a complaint, contact:

info@geergoods.shop

United States telephone:

+1 (206) 419-2015

United Kingdom telephone:

+44 7529 436672

Please include:

• Your name.
• Order number.
• A description of the issue.
• The outcome requested.

We aim to respond within one business day.

If a complaint cannot be resolved directly, the customer may use any external dispute or legal remedy available under applicable law.

24. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

A consumer retains the benefit of mandatory protections provided by the law applicable to that consumer.

Nothing in this section removes a consumer’s right to bring proceedings in a court or forum that cannot lawfully be excluded.

25. Severability

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

The invalid provision will be interpreted or limited only to the extent necessary to make it lawful where possible.

26. No Waiver

A delay or failure to enforce a right does not automatically waive that right.

27. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be published with a revised “Last updated” date.

Changes apply prospectively.

The Terms in effect when an order is accepted will continue to govern that order unless:

• A change is required by law; or
• The customer expressly agrees to the change.

28. Contact Us

Lewis Christopher Lee Parker trading as Geer Goods
8 Ffordd Gwynno
Pontypridd
Rhondda Cynon Taf
CF38 2TR
United Kingdom

Email: info@geergoods.shop

US Customer Support: +1 (206) 419-2015

UK Customer Support and Administrative Office: +44 7529 436672